There are a few mpeg 2 files I'm able to import to content, but unable to schedule them. It will have a "question mark" over the "play" function and will say invalid mux rate. Any idea what is causing this to happen, what it means, and how it can be fixed in order to play?
Invalid Mux Rate(4 posts) (3 voices)
DBarreto, Thanks for your question.
When files are imported onto the server we check the video and audio bit rates. You can see the values for each piece of content item by clicking on the edit button. Then look for the "Mux Bit Rate". If it says something like 15 Mbps that indicates that you will only be able to play that content on a channel that is capable of playing at least 15 Mbps.
If you have one of our IPTV servers you may want to take a look at some of our training videos here. http://www.telvue.com/support/training/
Click on Telvue Princeton category and start with the IPTV Bit Rate video.
If you have a non HD digital broadcaster instead of an IPTV server your video mux bit rate must be below 14 Mbps in order to be playable.
If you wish to lower the bit rate on the problem content that can be achieved using trans-coding software. We have offerings available for purchase if you are interested.
Thank you for the reply. Is there a way to lower the Mbps without the trans-coding software? The server we have is non-HD and each channel is set at 15 Mbps.
Practically speaking, no, transcode is the only option. The mux itself adds only a small overhead, so you need to lower either the video bit rate or audio bit rate or both, depending on how much you have to lower the total mux rate by. The only way to lower those is transcoding.
I say "practically speaking" because technically, there are some exotic options (like transrating), but those options usually cannot significantly lower the total mux rate, and are hard to accomplish, being pretty rare options to find in everyday software. Just wanted to include that note for completeness.